PRIVACY NOTICE

Fasttrak Uk & Eu Parcels & Light Haulage Ltd is pleased that you have visited our website and are interested in our company, products and services. It is important to us to protect your personal data during handling throughout the entire business process.

The following Information we explain what information Fasttrak collects when you visit our website and how this information is used.

 

Personal Information

Personal Information is specific information about a certain person or persons who can be specified. This includes information such as your name, address, telephone number.

Fasttrak is committed to preserving the privacy of users of our website. When you visit our web page, our web server may temporarily save for security purposes the connection data of the computer connecting to our site, a list of the web pages that you visit within our site, the date and duration of your visit, the identification data of the type of browser and operation system used as well as the website through which you linked to our site. Additional personal information such as your name, address, telephone number or e-mail address is not collected unless you provide this information voluntarily, e.g. while completing an online Account form Or Emailing us to request further information.

Using and Passing on Personal information

Certain shipment information will be provided to the authorities of the country of transit or destination for customs and tax clearance or for security screening, as required by the laws of such country. The information provided would usually include: senders name and address, receiver name and address, description of the goods, number of pieces, weight and value of shipment.

We use the personal information which you have made available to us to fulfil your wishes and requests – thus primarily for fulfilment of a contract concluded with you or to answer your request. In turn, it helps us improve the services we offer to you.

Fasttrak does not share, sell, transfer or otherwise disseminate your personal information to third parties and will not do so in future, unless required by law, unless required for the purpose of the contract or unless you have given express consent to do so. For instance, it may be necessary to pass on your address and order information when passing on to our delivery drivers.

The data that Fasttrak collects from you will be stored at our registered office by ourselves in accordance with applicable laws on data protection acts. Such processing may include, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing.

 

Information From Fasttrak

Fasttrak would like to contact you in order to provide you with the latest information about updates to our website or our offers, news, products and services. If you contact or register with Fasttrak on our web pages, we sometimes request that you indicate whether or not you would like to receive direct advertising material from us.

 

Security

Fasttrak takes all of the necessary technical and organisational security measures to protect your personal data from being lost or misused. For instance, your data is saved in a secure operating environment which is not accessible to the public.

Should you wish to contact Fasttrak by e-mail, we would like to point out that the confidentiality of the information sent cannot be guaranteed. The contents of e-mail messages can be read by third parties. We therefore recommend you send us confidential information only by post.

 

Changes to Data Protection Statement

We keep our data protection statement under regular review.

Fasttrak reserves the right to change its data protection statement at any time with or without prior notice. Please check back frequently to be informed of any changes. By using Fasttrak’s website you agree to this Privacy Policy.

COOKIES

To comply with new rules, we use a system of classifying the different types of cookies which we use on the Website, or which may be dropped by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don’t want to have them on your device. Please be reassured that we are working on other privacy and cookie-related improvements to the Website.

 

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

You can find more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu.

 

Cookies used on the Website

A list of all the cookies used on the Website by category is set out below.

 

Performance cookies

These cookies collect anonymous information on the pages visited. By using the Website, you agree that we can place these types of cookies on your device.

These cookies collect information about how visitors use the Website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how the Website works.

 

Functionality cookies

These cookies remember choices you make to improve your experience. By using the Website, you agree that we can place these types of cookies on your device.

These cookies allow the Website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

 

Using browser settings to manage cookies

The Help menu on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, such as Flash cookies, by changing the add-on’s settings or visiting the website of its manufacturer.

However, because cookies allow you to take advantage of some of the Website’s essential features, we recommend you leave them turned on. For example, if you block or otherwise reject cookies you will not be able to add items to your Shopping Basket, proceed to Checkout, or use any of our products and services that require you to Sign in. If you leave cookies turned on, remember to sign off when you finish using a shared computer